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Critical Assessment of Citilink Services

Budget airline Citilink, hailing from Indonesia, prides itself on affordability, catering to travelers who value simplicity over comfort. Sticking to its minimalist ethos, the airline offers a spartan service with notoriously snug seats, all the while maintaining a pocket-friendly ticket price.

Budget Airline Citilink Offers Minimalistic, Cost-Effective Travel Experience for Economy-conscious...
Budget Airline Citilink Offers Minimalistic, Cost-Effective Travel Experience for Economy-conscious Indonesian Travelers, Sacrificing Seat Comfort for Affordability.

Review of Citilink's Green Zone Economy Class

Score: 3/10

dated: November 28, 2024

authors: James Maynard and Joel Lodwick

airline: Citilink

cabin: Economy Class - Green Zone

route: Perth to Denpasar

seat number: 4F

flight date: November 20, 2024

Citilink, an Indonesian low-cost carrier, prides itself on providing a no-frills, budget-friendly experience. With plenty of budget competitors on this route, the attractive 7:30am flight time proved popular.

1.5/5

Seated in the "Green Zone," the legroom wasn't overly cramped, despite my tall stature (179 cm) and lengthy legs. The 29-inch seat pitch felt slightly better than the standard 28 inches, but taller or larger passengers might still feel pinched. Investing in an extra-legroom emergency exit row or front-row seat is recommended for more comfortable space.

The aircraft's interior looked a little worn - marks on the overhead luggage compartments were evident.

4/5

The relaxed demeanor of the crew and loose onboard rules were refreshing compared to some airlines that can feel overly strict.

2.5/5

The meals left much to be desired. Taste-wise, they were passable, but the texture was lackluster. Portion sizes were reasonable, and compared to a recent AirAsia flight, the flavors were noticeably better.

0/5

There was no in-flight entertainment, Wi-Fi, or power outlets, and blankets, pillows, and amenity kits were not available.

Citilink is suitable for budget-conscious travelers who don't mind sacrificing comfort for lower prices. However, its cramped legroom, dated interior, and basic offerings make it ideal for short-haul trips where you can put comfort on the back burner. If you're looking for a little more luxury, it might be better to explore other options or prepare for fewer amenities.

airline: Citilink

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  • For travelers seeking budget-friendly options, consider signing up for Citilink's newsletter to receive airline news directly to your inbox.
  • If you're looking to elevate your flight experience, exploring other airline options might provide a more luxurious lifestyle during travel.

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