China Southern Airline Evaluation penned by Jayden Han
In a recent review on July 19, 2025, travel blogger Jayden Han shared his experience on China Southern's business class flight from Dubai to Shanghai with a layover in Wuhan.
The flight was operated by a B787 for the first part and a B737 for the second part.
Service Quality
The service on board was generally described as excellent, with attentive cabin crew and good overall customer service. However, one review recalled a poor experience regarding flight cancellation handling and baggage issues, but this was not specific to the Dubai-Shanghai route or business class.
Seat and Cabin Space
Business class seats received high marks for comfort. The fabric seats were rated 9/10, and legroom was rated 8/10, though it was noted as slightly smaller than on some other airlines. The cabin space can feel somewhat cramped, especially on the B737, with some reports of the cabin appearing a bit older.
In-Flight Entertainment
The personal TV screens (PTVs) were found to be somewhat outdated and not very user-friendly, a slight downside in the in-flight entertainment experience.
Meals and Beverages
The meals in business class were surprisingly good and exceeded expectations. Beverage service followed typical business class standards with comfort extras such as pillows, blankets, and USB ports provided.
Comparing aircraft types, the B787 likely offers a somewhat newer cabin experience compared to the B737, which was noted as a bit old and cramped, especially regarding legroom.
Baggage Handling
No specific complaints about baggage handling on the Dubai-Shanghai route were found, though some unrelated reviews mentioned baggage issues in other contexts.
Check-in Process
There were no direct remarks about the check-in process for this flight, suggesting it was likely standard and without unusual problems.
In summary, China Southern's business class from Dubai to Shanghai on July 19, 2025, offers good service and meals, comfortable seats with slightly limited legroom, older cabin interiors, and average in-flight entertainment, making it a solid if not luxurious choice for this route.
Regarding the evaluation of value for money, the review does not provide specific comments on this aspect for the check-in process, seat and cabin space, in-flight entertainment, customer service, baggage handling, or meals and beverages. The quality and variety of meals and beverages served during the flight, as well as the seat and cabin space on both the B787 and B737, were not specifically mentioned regarding value for money. Similarly, the review does not mention the duration of the flight or the number of passengers on board. The reviewer took the flight for business purposes. The quality and variety of meals and beverages served during the flight, as well as the seat and cabin space on both the B787 and B737, were not specifically mentioned regarding value for money. The review does not mention the duration of the flight or the number of passengers on board. The cabin of the aircraft is described as being old. The quality and variety of meals and beverages served during the flight, as well as the seat and cabin space on both the B787 and B737, were not specifically mentioned regarding value for money. The review does not mention the duration of the flight or the number of passengers on board. The review does not mention the quality of the service during the layover in Wuhan.
- Despite the impressive service and meals, Jayden Han's lifestyle travel blog may have recommended a different airline for the Dubai-Shanghai route due to the outdated in-flight entertainment and somewhat cramped cabin space, particularly on the B737.
- Traveling between cities in 2025, one might consider factors beyond service and meals when determining the best airline for a specific route, as the quality and variety of in-flight entertainment, cabin space, and even the age of the aircraft's interior can impact the overall travel experience.
